HILO

“Stop Selling. Start Connecting.”
Empowering retail professionals to turn every interaction into loyalty.

Because clients remember how you make them feel, not just what you sell.
HILO is the digital learning platform that equips retail sales forces with the tools, language, and confidence to build emotional connections that last far beyond the sale.
Explore HILO
Request a Demo
HILO's Imapct On Client Engagement
83%
Data Capture Rate – richer client profiles, stronger follow-up
70%
Client Return Rate – more visits, more loyalty
+60%
Average Transaction Value – deeper emotional bonds, higher spend
“Learning That Fits Retail Rhythm.”
Retail life is fast-paced. That’s why HILO learning is designed to be:
Relevant: Learn to write clienteling messages that get noticed , not ignored.
Reinforced: Managers get coaching tools to sustain results.
Bite-sized: Learn in under 10 minutes per module.
“From Words to Loyalty :
Tools That Transform Conversations.”
What We Offer
MESSAGE PLAYBOOKS
“Every word counts. Make yours matter.”

Retail is built on conversations — but not all conversations connect.
HILO’s Message Playbooks deliver:
✔ Messages that clients respond to
✔ Higher data capture and richer client profiles
✔ Conversations that feel personal, not pushy
Learn More
LEARNING LAB

“Training Made for Retail, Not for Classrooms.”
Learning Lab delivers tailored modules built around the real retail journey from Selling Ceremony, Clienteling Excellence to Leadership in Retail :
✔ Sales teams who feel confident in any client interaction
✔ Leaders who coach and elevate daily performance
✔ Consistency across locations in how your brand connects
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LIFESTYLE CLIPS

“See it. Live it. Share it.”
Learning through motion-based, story-driven clips allows retail teams to see real emotions, client reactions, and advisory behaviors inaction, making every lesson relatable, memorable, and directly applicable.
What You’ll Learn :
✔ Recommend with confidence, tailored to real lives
✔ Weave fashion, jewelry, and beauty into everyday style stories
✔ Spark conversations that turn into lasting connections

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Add-On-Services to Maximize Impact

1
Customized Learning Modules & Paths
Tailored online content designed to match your Brand, client profiles, and
team needs.
2
Group Coaching & Reflection (Online/Offline)
Guided sessions to deepen understanding, share best practices, and turn learning into action.
3
Train-the-Trainer for Boutique Leaders
Equip team leaders with coaching tools and HILO strategies to drive consistent team performance.
Let’s Start Connecting.
See how HILO can transform your retail team’s communication into a competitive edge.
Request a demo or reach out today.
hilo-support@fivitt.com
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“Stop Selling. Start Connecting.”

Empowering retail professionals to turn every interaction into loyalty.

Because clients remember how you make them feel, not just what you sell.

HILO is the digital learning platform that equips retail sales forces with the tools, language, and confidence to build emotional connections that last far beyond the sale.

Client Return Rate – more visits, more loyalty

Average Transaction Value – deeper emotional bonds, higher spend

Retail life is fast-paced. That’s why HILO learning is designed to be:
Relevant: Learn to write clienteling messages that get noticed , not ignored.
Reinforced: Managers get coaching tools to sustain results.
Bite-sized: Learn in under 10 minutes per module.

“From Words to Loyalty :

Tools That Transform Conversations.”

What We Offer

MESSAGE PLAYBOOKS

“Every word counts. Make yours matter.”

Retail is built on conversations — but not all conversations connect.
HILO’s Message Playbooks deliver:

LEARNING LAB

“Training Made for Retail, Not for Classrooms.”

LIFESTYLE CLIPS

Add-On-Services to Maximize Impact

Customized Learning Modules & Paths

Tailored online content designed to match your Brand, client profiles, and

team needs.

Group Coaching & Reflection (Online/Offline)

Guided sessions to deepen understanding, share best practices, and turn learning into action.

Train-the-Trainer for Boutique Leaders

Equip team leaders with coaching tools and HILO strategies to drive consistent team performance.

Let’s Start Connecting.

See how HILO can transform your retail team’s communication into a competitive edge.
Request a demo or reach out today.

HILO Digital Learning

“Stop Selling. Start Connecting.”

Empowering retail professionals to turn every interaction into loyalty.

Because clients remember how you make them feel, not just what you sell.

HILO is the digital learning platform that equips retail sales forces with the tools, language, and confidence to build emotional connections that last far beyond the sale.

Client Return Rate – more visits, more loyalty

Average Transaction Value – deeper emotional bonds, higher spend

Retail life is fast-paced. That’s why HILO learning is designed to be:Relevant: Learn to write clienteling messages that get noticed , not ignored.Reinforced: Managers get coaching tools to sustain results.Bite-sized: Learn in under 10 minutes per module.

“From Words to Loyalty :

Tools That Transform Conversations.”

What We Offer

MESSAGE PLAYBOOKS

“Every word counts. Make yours matter.”

Retail is built on conversations — but not all conversations connect.HILO’s Message Playbooks deliver:

LEARNING LAB

“Training Made for Retail, Not for Classrooms.”

LIFESTYLE CLIPS

Add-On-Services to Maximize Impact

Customized Learning Modules & Paths

Tailored online content designed to match your Brand, client profiles, and

team needs.

Group Coaching & Reflection (Online/Offline)

Guided sessions to deepen understanding, share best practices, and turn learning into action.

Train-the-Trainer for Boutique Leaders

Equip team leaders with coaching tools and HILO strategies to drive consistent team performance.

Let’s Start Connecting.

See how HILO can transform your retail team’s communication into a competitive edge. Request a demo or reach out today.

HILO Digital Learning

Retail life is fast-paced. That’s why HILO learning is designed to be:
Relevant: Learn to write clienteling messages that get noticed , not ignored.
Reinforced: Managers get coaching tools to sustain results.
Bite-sized: Learn in under 10 minutes per module.

Retail is built on conversations — but not all conversations connect.
HILO’s Message Playbooks deliver:

See how HILO can transform your retail team’s communication into a competitive edge.
Request a demo or reach out today.